The Jackson Academy

Posted: July 17, 2024

If I could give 0 stars I would! The owner of the company is extremely rude, immature, unprofessional, and unresponsive! I registered my children for summer camp at their facility. I have called, emailed, and left several messages regarding their summer camp. I finally received a phone call back after multiple attempts two weeks before camp was supposed to start and the owner said she would write down my questions and get back to me. This was two weeks before camp started how do they not know their camp hours or the scheduled trips or events? She never got back to me regarding these questions so I asked for a full refund due to my poor experience with their facility. If they cannot answer simple questions I sure wouldn’t want them taking care of my children. I called regarding the status of my refund she said she will mail a check as they are unable to refund the money to the card I originally paid with. We called a week later as we still haven’t received the check and offered to pick it up. She said “we don’t normally refund registration fees as they are non refundable and I will call you when I have the check ready.” I told her no where online does it indicate the registration fee is non refundable one and two due to the poor experience and rudeness it should be refunded. I called a day later and she said “I still don’t have the check ready I will call you when it is ready.” I asked what the hold up was does she not have the funds to refund my money, does she not have anymore checks? She then said “I already gave you an explanation sorry it might not be what you want to hear have a nice day” and hung up the phone on me. I called back and said I’m simply asking why it is taking so long for them to refund my money and she said “I am not going to go back and forth with you I gave you an answer” then she proceeded to stay on the phone but not speak and I said “hello I hear you breathing you really not going to speak to me?” She then hung up. How childish. This is supposably the owner acting this way and you trust them with your child(ren)? I would pull your child(ren) out ASAP.

Posted: July 17, 2024

Posted: July 17, 2024

Posted: July 17, 2024

Posted: July 17, 2024

Posted: July 17, 2024

Posted: July 17, 2024

Posted: July 17, 2024

Posted: September 23, 2017

There is great focus on good behavior and the kids all had such a good respect for one another. In the three years my daughter was enrolled here I never once had her complain that others were mean or fought with her or anything close to the horror stories you hear at other facilities.

Posted: September 23, 2017

Posted: September 23, 2017

Posted: September 23, 2017

Posted: September 23, 2017

Curriculum is at level with age and because this is a pre-k prep and lower aged facility there really is no homework.

Posted: September 23, 2017

The Director and all of the teachers are amazing here. It really put my mind at ease the days I felt like I wasn't really teaching my daughter. I would come in and we would go over the work she did for the day. She learned her alphabet, writing letters, and writing her full name before she was of school age. It really reassured my decision to enroll her full time was the right one.

Posted: September 23, 2017

I absolutely love the Jackson Academy and all of their efforts to help me raise a well behaved smart little girl. The teachers and the Director became family to us after so many years and my daughter grew a love for school because of this experience. I recommend them to all of my family and friends!

Posted: January 20, 2016

Shoddy school and poor business practices. I strongly advise against sending children to this school.

Posted: January 20, 2016

They did not even get up to greet my children (ages 2 and 4) on their very first day of school. They just sat there. They did not help ease the transition.

Posted: January 20, 2016

Posted: January 20, 2016